betfun Terms and Conditions

General Provisions

betfun is an online gaming and sports betting platform operated for users in Bangladesh. The platform offers all types of casino games, sports betting, live casino, and special gaming events.

These Terms are written for the Bangladeshi market. They may be updated from time to time. Registered users will be informed of any changes.

• All betfun services are delivered via internet connection.
• The platform operates in Bangladeshi Taka (BDT/৳).
• The primary channel for resolving any gaming disputes is the betfun customer service department.
• Alongside these Terms, our Privacy Policy and Responsible Gaming Policy also apply.

Account Registration

Opening an account on betfun is completely free. You must provide accurate and complete information at the time of registration. Providing false information may result in account cancellation.

Each person may operate only one account. If a person holds multiple accounts, those accounts will be deactivated and any associated bonuses may be cancelled.

• Provide your correct name, date of birth, and contact details when registering.
• betfun may request a copy of your identity document for account verification.
• Holding multiple accounts is a clear violation of these Terms.
• Once registration is complete, you can log in and start playing right away.

Age Restrictions

betfun strictly follows an age verification policy. Only those aged 21 or above may open an account and play on this platform.

Protecting minors from gaming is one of betfun's primary responsibilities. If a user opens an account by providing a false age and this is later proven, the entire balance of that account will be forfeited and the account will be permanently closed.

Account Security

It is your responsibility to keep your betfun account password and login details completely confidential. Never share your password with any third party.

• Allowing anyone else to use your account is prohibited.
• If you notice any suspicious activity, notify betfun immediately.
• If you forget your password, use the designated recovery process.
• For security purposes, you should change your password regularly.
• betfun will not be held responsible for unauthorised access to an account if user negligence is proven.

Deposits and Withdrawals

Instant transactions on betfun can be made via bKash, Nagad, Rocket, and Upay. Minimum deposit and withdrawal amounts are set for all payment methods.

• Minimum Deposit: ৳100 via all methods
• Minimum Withdrawal: ৳800
• Withdrawal Time: Generally completed within 15 minutes to 2 hours
• The accounts used for deposits and withdrawals must be in the same person's name.
• Transactions through third-party accounts are not accepted.
• In the case of unusual or suspicious transactions, betfun may initiate a verification process.

Before submitting a withdrawal request, make sure all bonus wagering requirements have been met. Withdrawal requests may be rejected if wagering is incomplete.

Bonus Terms

betfun offers various types of bonuses and promotions. Each bonus has its own applicable terms. The key terms for the welcome bonus are listed below.

Welcome Bonus

• 100% bonus on the first deposit, up to ৳20,000.
• A 25x wagering requirement must be completed to withdraw the bonus amount.
• Example 1: Deposit ৳1,000 and receive a ৳1,000 bonus — total balance ৳2,000.
• Example 2: Deposit ৳42,000 and receive a ৳20,000 bonus — total balance ৳62,000.
• Game-specific contribution rates may apply when betting with bonus funds.

General Bonus Rules

• A bonus cannot be used across multiple accounts.
• Only one bonus claim per household or per IP address is accepted.
• betfun reserves the right to modify or withdraw any bonus programme at any time.
• If wagering is not completed before the bonus expires, the bonus will be cancelled.
• Withdrawals from the bonus balance cannot be made without completing the wagering requirement.

Gaming Rules

All games on betfun are conducted fairly and impartially. Game outcomes are determined through Random Number Generator (RNG) technology. betfun does not intervene in game results in any way.

• If a game is interrupted due to a technical fault, betfun will review the situation.
• If a market is suspended in sports betting, betfun may automatically void and refund the bet.
• In the event of a disconnection in live casino, the last saved state of the game will be restored.
• If any dispute arises regarding game rules, betfun's decision will be considered final.
• If evidence of cheating or software manipulation is found in any game, the account will be immediately closed.

Specific rules apply to betting markets for cricket, football, and other sports, which are stated in the relevant market descriptions. Betting on all tournaments, including BPL, IPL, and the T20 World Cup, is governed by the same general rules.

Fair Use Policy

betfun is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited:

• Abusing the bonus system or collecting bonuses through multiple accounts.
• Money laundering or depositing funds from illegal sources.
• Playing games using automated software or bots.
• Harassing or defrauding other users.
• Attempting to exploit technical vulnerabilities of the platform.
• Operating an account under a false identity.

For any of the above violations, betfun may suspend or cancel the account without prior notice and forfeit the associated balance and bonuses.

Account Closure and Suspension

Users may also request to close their account at any time. A self-exclusion option is also available as part of responsible gaming.

• To voluntarily close your account, submit a request via live chat or email.
• Make sure to withdraw any eligible balance before closing your account.
• betfun may suspend or cancel an account in the following cases: violation of Terms, failure to verify identity, unusual betting patterns, or suspicion of fraud.
• Any legitimate balance in a suspended account will be returned once the investigation is complete.

Limitation of Liability

betfun makes every effort to maintain service quality; however, betfun will not be held liable in the following situations:

• If a game is interrupted due to an internet disconnection.
• If a transaction is delayed due to a third-party payment processor.
• If account information is compromised due to user negligence.
• If the service is temporarily unavailable due to an unexpected technical disruption.

Gaming is a form of entertainment that carries risk. betfun never promises guaranteed winnings. Users bet at their own risk and bear full responsibility for any financial losses.

Privacy and Data Protection

betfun places the highest importance on protecting users' personal information. All data is secured through SSL encryption.

• Users' personal information is not sold or shared with third parties.
• Payment information is stored on the secure servers of the relevant payment processor.
• betfun may analyse transaction and gaming data to improve customer service.

For more details on our privacy practices, please visit our Privacy Policy page.

Changes to Terms

betfun reserves the right to change, amend, or update these terms and conditions at any time. Registered users will be informed via notification in the case of significant changes.

• Updated terms will take effect from the date they are published.
• Continuing to use the platform after any changes will be considered acceptance of the new terms.
• If a user does not agree to the new terms, they may request to close their account.
• The latest terms will always be available on this page.

Contact

If you have any questions or feedback about these terms and conditions, please get in touch with us. Our customer service team is available 24 hours a day, 7 days a week to assist you.

• Live Chat: Log in to the betfun platform and chat with us directly.
• Email: [email protected]

For more information on responsible gaming, please visit our Responsible Gaming page.